How does my telemarketing team know who needs to be contacted?

OneInsight makes it easy for you to provide your telemarketing team with a list of those people that need to be contacted next. Custom Queue is a simple but powerful tool. As the name suggests, displaying leads based on their telemarketing status is not the only option you have here. 

Queue Management works similar to Lead Lifecycle Management but can be used for any other use-case than a lead lifecycle. Most generally, it makes it easy for your organization to pass on relevant lead information to an internal department or business unit, as well as external partners and organizations.

To learn how to set up the system, visit " Understand custom queues". To better understand how you can work with this functionality once it has been set up, visit " Custom Queue".

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